Brightside Manor continues to take the coronavirus situation very seriously and follow guidance from the Welsh Government (WG), Public Health Wales (PHW) and our own advisors. We have put measures in place to ensure safety and well-being of our residents and staff alike and to continue deliver the highest standards of care possible at all times.
Due to our continuous investment in technology and staff training, we are better prepared to ensure business continuity should a second wave of the virus outbreak surface in Wales.
We were one of the first care homes to go into total lockdown on 16 March 2020 before WG enforced lockdown measures came into force and imported Personal Protection Equipment (PPE) to protect our residents and staff from the first wave when PPE availability was scarce in Wales. We continue to operate with enhanced health and safety and infection prevention measures in place.
District Nurses, Doctors and other health professionals may enter the premises upon production of their ID and wearing your own appropriate PPE. We will provide disposable shoe covering and any additional PPE as required. Please ensure staff escort you to see your patient/resident by the shortest route possible to minimise contact with others.
Easing the Lockdown – Family Visit in Garden by Appointments
We recognise the impact total lockdown can have on the mental health and well-being of residents who only see the staff and even then with visors and masks which are likely to have a psychological effect on visual imagery and thought pattern. We have therefore planned controlled family visits by appointment. Further details, updates and terms for restricted visiting are being communicated to all family members and made available separately. Visiting inside the home at present will only be considered and permitted under special circumstances (e.g. end of life care) with additional precautions.
We therefore require your cooperation, assistance and compliance with our policy and procedures which are aimed at minimising the risks of the virus being brought in or spreading through Brightside and beyond. We ask your strict observance at all times.
HOW WE ENSURE BUSINESS CONTINUITY IN THE WAKE OF CORONAVIRUS:
This requirement does not apply to visiting professionals who are required to observe their own protocols and safer working practices.
We request that we work together to protect our workforces and the people in our care. Please inform us immediately should you have come across anyone diagnosed with Covid-19 or has coronavirus symptoms, undergoing quarantine, or self-isolating.
This continues to be a challenging time for us all. We assure you that if we all work together diligently to minimise the risks, we can contribute towards minimising the spread and the eradication of the virus whilst the Government and scientists pursue to find a solution.
Should you have any queries or concerns, please contact: