Coronavirus-Update

COVID STATUS UPDATE
Brightside continues to remain free of Covid-19 thanks to our rigid infection prevention and control (IPC) measures, hard work and dedication of our staff team and a lot of luck. Majority of our residents (95%) and staff (85%) have received both doses of the vaccination to protect from SARS COV-2 virus. We will continue to update our policy and procedures to combat change in public health needs taking into account of any local or national restrictions and government guidance. Our staff team is routinely tested - one PCR and two LFD tests each week

We at Brightside continue to put residents’ physical and mental well-being at its forefront. As the Corona Virus infection rates improve, we play our part in line with the Welsh Government guidance by improving visiting arrangements for our residents and their families. We have decided to restrict “footfall” into the home and visiting by family and friends as well as less urgent professional visits (e.g. advocate, support worker or legal representative visits) will be restricted to the visitor centre.

SAFETY FIRST
All visitors (except emergency services) will be required to provide a negative result for Covid-19 taken within 4 days or undertake rapid Lateral Flow Device (LFD) test upon arrival before visit takes place. There will however be certain exceptions such as emergency service personnel entering the building.

PROFESSIONAL VISITORS
Professional visitors (e.g. doctors, district nurses, physiotherapists etc.) will continue to enter the main building based on a “needs lead” criteria. Requirement to undergo LFD testing or show proof of negative test results apply. Staff will escort you to see your patient/resident by the shortest route possible to minimise contact with others

DYNAMIC RISK ASSESSMENT
Family visitors and those professionals who wish to conduct non-urgent routine visits are required to complete our pre-visit screen questionnaire before each visit.
BOOK YOUR VISIT

FAMILY VISITS CONTINUE

Family visits will continue, subject to certain restrictions, in our dedicated visitor centre and will be by appointment only. Staff supervision / presence during a visit will be determined by individual risk assessment. Hand holding is permitted but other physical interactions should be avoided.

INDOOR VISITS
Visits by family and friends will continue to take place in the visitor centre where dividing screen no longer separates residents and families. Visitors must wear surgical masks and gloves (supplied), maintain hand hygiene and observe 2m social distancing as far as practicable.

OUTDOOR VISITS
Visits in our garden to resume when weather conditions permit but subject to same restrictions as indoor visits. Visitors to wear surgical masks and gloves (supplied) ,maintain hand hygiene and strictly observe 2m social distancing

We have decided to restrict “footfall” into the home and visiting by family and friends as well as less urgent professional visits (e.g. advocate, support worker or legal representative visits) will be restricted to the visitor centre.
DYNAMIC RISK ASSESSMENT
Family visitors and those professionals who wish to conduct non-urgent routine visits are required to complete our pre-visit screen questionnaire before each visit.

TERMS AND CONDITIONS FOR VISITING

Visiting is permitted subject to the visitor abiding by our visitor policy and special terms and conditions aimed at protecting people. You will be asked to complete the pre-visit screen questionnaire to enable us to assess the risks on the day of your visit. You will also be asked to sign a Visitor Agreement and LFD Test Consent Form

WHAT ARE THE RESTRICTIONS?

  • Our visiting arrangements are subject to risk assessment for each resident and will be reviewed every 2 weeks or at shorter intervals as necessary.
  • Visiting will be suspended should anyone in the home become symptomatic or prove positive for Covid-19 and families or friends will be notified.
  • There can be a maximum of two named designated visitors along with nominated deputies per resident and can be from different households. Maximum 2 adults or 1 adult plus 2 children from the same household will be permitted during the visit. Children (aged 5 and above) from the same household can accompany named adult. Children over the age 11 must wear masks.
  • Resident will usually be escorted by a staff member to the visitor centre. Visits will be unsupervised for the duration unless risk assessment dictates otherwise. The designated visitor is expected to assume responsibility for the visit ensuring that the resident is supported and protected till staff member is summoned or returns to accompany the resident back into the care home.
  • Visitor must comply with local or national lockdown rules and restrictions; observe social distancing and comply with our infection control protocols (hand sanitising and protection, face covering etc.) and visiting terms and conditions.
  • Maximum two visits per week per resident may take place strictly by appointment booked via our on-line booking system or by telephone on 029-2040 8005.
  • Visitors must arrive 40 minutes (reduced to 15 minutes if tested within 4 days and proof made available) prior to the designated visiting time and complete visitor questionnaire, sign visitor agreement and undertake Lateral Flow Test (LFD) as applicable. Late arrivals will result in cancellation of the visit.
  • Visitors must arrive wearing their own face covering before being guided to testing area, hand sanitise and wear surgical mask supplied, retaining their own face covering for re-use when leaving at the end of the visit. Wait in their car for the LFD test result (takes up to 30 minutes). Please familiarise swab sampling technique in steps 1 & 2 of the youtube video at least once to enable you to take your own swab by following the link https://www.youtube.com/watch?v=VZASQbrKhAo
  • Once negative test result is acknowledged, visitor will be escorted to the visitor centre. Wear clinical gloves supplied upon entering the visitor centre for the duration of the visit ensuring the mask and gloves are worn continuously. Remove and dispose gloves and masks in the bin provided upon exit and revert to wearing your own mask.
  • Care home may refuse or terminate visiting at their discretion.

We will continue to review our procedures regularly and vary these restrictions (tighten or loosen as necessary) and communicate with families.

VISITING PROFESSIONALS

District Nurses, Doctors and other health professionals may enter the premises upon production of their ID, evidence of an LFD negative test results (test undertaken within 4 days) or confirmation of routine testing regime and wearing your own appropriate PPE. We will provide any additional PPE as required. Please ensure staff escort you to see your patient/resident by the shortest route possible to minimise contact with others.

HOW WE ENSURE BUSINESS CONTINUITY IN THE WAKE OF CORONAVIRUS:

  • We have issued all employees with guidelines on how to recognise symptoms, and how to maintain robust infection control practices. All our staff members are routinely tested periodically (twice weekly LFD and once a week PCR tests) for Covid-19. Staff members who are symptomatic or have a member of a household who is symptomatic are required to refrain from reporting to work and self-isolate for 10 days.
  • We have a good complement of staff team who know the residents and their families well. We will endeavour to avoid using agency staff as far as possible to minimise risks of contaminating the home.
  • We continue to update our staff on virus prevention training methods. Upon completion of each training module, staff will be tested to ensure they are all aware of best practices.

Visiting Family Members and Friends will only be permitted to visit if they adhere to our strict terms and control protocols.

  • We continue to encourage the use of Skype, Zoom or Facetime video chat facilities to supplement or reduce the need for face-to-face meetings.
  • In the event of an outbreak at the home or in the vicinity or a resident becoming symptomatic, we will take appropriate measures in consultation with Public Health Wales, and all visiting will be suspended.

We will do everything possible in our power to protect our workforce and the people in our care.

ON-LINE VIDEO CONTACT
Families are encouraged to make use of digital technology to communicate with their loved ones in addition to visiting in person. We recommend Skype or Zoom.
APPOINTMENT FOR VIDEO CALLS WITH RESIDENT: e-mail or telephone the manager or person in charge in advance to book a time slot during off peak times (10.30 am-11.30 am and 2.30pm and 3.30pm). We will initiate Skype calls or Zoom meetings at the appointed time.
Brightside Manor - Dignified Senior Living - Senior Living Care Home, Cardiff, United Kingdom.
COVID-19 Information & UpdatesREAD MORE
+
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram