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CONTROLLED VISITING ARRANGEMENTS FOR FAMILY & FRIENDS

We are pleased to announce the resumption of  visiting under controlled conditions. This will be subject to prevailing conditions in the home and the vicinity. We continue to remain free of Covid-19 or Symptomatic cases but we have risk assessed and chosen to facilitate  visiting with restrictions in order to ensure protection to our residents, the staff and you the visiting relative or friend. Please therefore bear with us whilst we restrict the visiting and ask you to abide by our Temporary Visiting Policy during Covid-19 Pandemic Period.
Family visitors will be asked to sign a visitor agreement to confirm that each visitor understands and agrees to abide by the visiting policy requirements and restrictions before each visit taking place. Visitors will also be required to give their consent to undertake a rapid lateral flow device (LFD) test and return a negative result.

Please make your booking well in advance to arrange a visiting time slot by selecting the date and time indicated and submit the form. We will do our very best to respond the same day to confirm if the chosen time slot is reserved for you.

Please use this form below to request for a Visiting Appointment.

Click here to read our terms for Visitors and confirm your acceptance before visiting.

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For the time being visiting will be restricted to our dedicated Visitor Centre and no visitors are permitted into the main building.

• Visiting will be permitted strictly by appointments only and for a maximum of 30 minutes. No children or toddlers permitted.
• All bookings to be made online, only those without web access may book by phone with admin office 029-2040 8000 Option 3.
• No more than 2 people from the same household may attend, maximum once a week. No visiting permitted at the weekends due to operational necessities.
• Visitors must arrive 40 minutes prior to the appointed visiting time, remain in their car and telephone 029-2040 8005 to confirm arrival and complete screening questionnaire and LFD testing .
• All gift parcels suitably packed in sealed plastic coverings to be labelled and left in a receptacle located outside the home for infection control and prevention measures prior to handing them to the designated recipient. Flowers are not accepted.
• No food items to be brought in to the home unless they are sealed wipeable products that do not require refrigeration.
• Visitor to confirm they do not have any Covid-19 symptoms,  cold, common flue and  and have not been tested positive in the last 14 days.
• Face covering or masks must be worn ; 2 m social distancing and hand hygiene must be maintained at all times. Face covering may be removed once in the designated section in the Visitor Centre.
• There will be no physical contact (hugging, kissing or handshakes) possible during the present arrangements.

Please see our UPDATE BULLETIN

Please make your booking well in advance to arrange a visiting time slot by selecting the date and time indicated and submit the form. We will do our very best to respond the same day to confirm if the chosen time slot is reserved for you.


Unless confirmation received, please do not attempt to visit. Always advisable to reconfirm your scheduled visit in the morning of your visiting day to ensure that visits are going ahead as planned.

Brightside Manor - Dignified Senior Living - Senior Living Care Home, Cardiff, United Kingdom.
COVID-19 Information & UpdatesREAD MORE
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