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Our values have not changed since our doors opened in 1989 and even after many years of experience they still underpin our work ethics. Brightside remains true to our founding values of providing high quality, individualised care that enhances the lives of residents and their families at an affordable price.

Relationship-Based Care

Due to our modest size each member of staff is able to take the time to really get to know each resident on a personal level. We encourage the formation of strong bonds between carers and residents as it is this bond which ensures care is personalised. From a resident’s food preferences, to activities, to what time they like to get up in the morning (or afternoon!); it is these details which enable us to anticipate and plan future care.

Family first

We consider ourselves a small but loving family at Brightside Manor. Our staff are here doing what they do because they want to, because caring is a part of them. With several staff members being with us for over a decade we can assure you they are not only highly skilled on paper but have the right hearts for their job role.