Book a Family Visit

ENHANCED MEASURES & CONTROLLED VISITING ARRANGEMENTS

We are pleased to announce the resumption of limited visiting under controlled conditions. This will be subject to prevailing conditions in the home and the vicinity. Currently we no longer have any Covid-19 or Symptomatic cases but we have to maintain enhanced procedures and limited visiting in order to ensure protection to our residents, the staff and you the visiting relative. Please therefore bear with us whilst we restrict the visiting and ask you to abide by our Temporary Visiting Policy during Covid-19 Period.
Family visitors will be asked to sign a disclaimer and confirm that each visitor agrees to abide by the visiting policy guidelines and accompanying restrictions before each visit taking place.

Please make your booking well in advance to arrange a visiting time slot by selecting the date and time indicated and submit the form. We will do our very best to respond the same day to confirm if the chosen time slot is reserved for you.

Please use this form below to request for a Visiting Appointment.

Click here to read our terms for Visitors and confirm your acceptance before visiting.

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For the time being visiting will take place outdoors in the garden under the gazebo.

• Visiting will be permitted strictly by appointments only and for a maximum of 30 minutes. No children or toddlers permitted.
• All bookings to be made online, only those without web access may book by phone with admin office 029-2040 8000 Option 5.
• No more than 2 people from the same household may attend, maximum once a week and no more than two visits per resident from different households.
• Visitors may not have access to any part of the care home premises but only to designated meeting room in the front lawn.
• All gift parcels suitably packed in sealed plastic coverings to be labelled and left in a receptacle located outside the home for infection control and prevention measures prior to handing them to the designated recipient.
Flowers are not accepted.
• No food items to be brought in to the home unless they are sealed wipeable products that do not require refrigeration.
• Visitor to confirm they do not have any Covid-19 symptoms,  cold, common flue and  and have not been tested positive in the last 14 days.
• Full PPE – Masks, visors and gloves (supplied) will be worn throughout the visit
• There will be no physical contact (hugging, kissing or handshakes).


Please see our UPDATE BULLETIN

Please make your booking well in advance to arrange a visiting time slot by selecting the date and time indicated and submit the form. We will do our very best to respond the same day to confirm if the chosen time slot is reserved for you.


Unless confirmation received, please do not attempt to visit. Always advisable to reconfirm your scheduled visit in the morning of your visiting day to ensure that visits are going ahead as planned.

Brightside Manor - Dignified Senior Living - Senior Living Care Home, Cardiff, United Kingdom.
COVID-19 Information & UpdatesREAD MORE
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