Regulatory Rating

Care homes across Wales undergo robust assessment against four core themes, namely, Well-being, Care and support, Environment, and Leadership and management. Under the Regulated Services (Inspection Ratings) (Wales) Regulations 2025, Care Inspectorate Wales (CIW) awards ratings for each of the four key inspection themes using a four-point scale: Excellent, Good, Needs Improvement, or Poor.

Our last CIW inspection took place on 19 May 2026 and have been awarded GOOD rating on all four areas. Please click to view or download the INSPECTION REPORT.

FOOD HYGEINE RATINGS
Food Standards Agency through Environmental Health section of Cardiff Council inspects and award ratings to care homes, restaurants and other establishments who conduct food business. We continue to enjoy highest FOOD HYGEINE RATING 5 confirming our food hygiene standards are VERY GOOD. Please click to view official site.

ANNUAL RETURN
Care Homes in Wales are required to publish their annual returns as required under section 10 of the Regulation and Inspection of Social Care (Wales) Act 2016 and as amended by section 14 of the Health and Social Care (Wales) Act 2025. Please click to view Brightside Manor ANNUAL RETURN 2026.

OTHER DOCUMENTS
If you would like to receive printed version of any or all of the following documents listed below, please complete the on-line form from our e-Library. If you would like to read or download the following documents, please click the links below.

Brochure
Inspection Report
Statement of Purpose
Service User Guide
Quality Care Review

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